Effective Date: Jan 2, 2023
These Terms and Conditions ("Terms") govern the use of SMS (text message) communication between F&S Physical Therapy, Inc / DBA Wellness Physical Therapy (“we,” “our,” or “the Clinic”) and our clients (“you” or “your”). By agreeing to receive SMS communications from us, you acknowledge and agree to the following terms:
- Purpose of SMS Communications
We may send SMS communications to you for the following purposes:
- Appointment reminders
- Clinic updates and promotions
- Billing and payment reminders
- Treatment-related updates
- Important health and safety notices
By consenting to receive SMS messages, you consent to receiving messages related to these purposes.
- Consent to Receive SMS
By providing your phone number and opting in to SMS communication, you give explicit consent to receive text messages from F&S / Wellness regarding the purposes outlined above. You understand that consent is not a condition of treatment, and you may choose to opt-out of SMS communications at any time without affecting your access to our services.
- Message Frequency and Charges
- Frequency: The frequency of messages will depend on the nature of your appointments and interactions with the clinic. For example, you may receive appointment reminders, billing notifications, or other related messages.
- Charges: Standard messaging and data rates may apply from your mobile carrier. Please check with your mobile provider for details.
- Opting Out
You may opt out of receiving SMS communications from us at any time by replying with the word "STOP" to any text message you receive from us. Once you opt out, you will no longer receive SMS messages from us unless you opt back in. If you have difficulty opting out, you can contact us directly at [Phone Number] or via email at [Email Address].
- Privacy and Confidentiality
- We respect your privacy. Your phone number and other personal information will be kept confidential and used solely for the purposes described in these Terms and Conditions.
- We will not share your phone number or personal information with third parties, except as necessary for the operation of our clinic or as required by law.
- SMS communications are not encrypted. While we take reasonable steps to protect your privacy, please note that SMS is not a secure communication channel, and we cannot guarantee the confidentiality of the messages you receive.
- Limitations of SMS Communications
- SMS communications are intended to provide general information and reminders related to your treatment and appointments. They are not a substitute for medical advice.
- If you have a medical emergency or urgent question regarding your treatment, please contact us directly by phone or visit our clinic.
- SMS messages may not be available in all locations, and delivery of messages may be delayed due to carrier or technical issues.
- Accuracy of Information
While we strive to ensure the accuracy of the information sent via SMS, we cannot guarantee that all messages will be error-free. Please verify appointment details or any other important information with us directly if you have any concerns.
- Amendments to Terms
We may update or modify these Terms at any time. Any changes to these Terms will be posted on our website [Insert Website URL], and the new Terms will be effective immediately upon posting. We will notify you of any material changes to these Terms by SMS or other means.
- Contact Information
If you have any questions or concerns regarding these Terms, or if you need assistance managing your SMS preferences, please contact us at:
- Phone: 479-632-0321
- Email: alma@wellnessptcare.com
- Address: 1414 Hwy 71 N. Alma, AR 72921
By opting to receive SMS communications from F&S Physical Therapy, Inc / DBA Wellness Physical Therapy via intake form, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
